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The general manager is always busy. You should phone his secretary to make an ______ if you want to see him.
A．appointment
B．offer
C．interview'
D．opportunity
答案
更多“The general manager is always busy.You should phone his secretary to make an ______ if you”相关的问题
第1题
A.beginning
B.finishing
C.first
D.final
第2题
第3题
A．instead of
B．on behalfof
C．in place of
D．in case of
第4题
第5题
A．got out
B．got away
C．got up
D．got caught in
第6题
A.tentative
B.local
C.available
第7题
A.a reaction
B.a rule
C.an action
D.a solution
第8题
A.has been asked
B.have been asked
C.was asked
D.were asked
第9题
A、I’ll meet the president of Bestway Co.
B、I’ll leave for Shanghai.
C、At 10:00 tomorrow morning.
第10题
A—Personnel Department B—Human Resource Department
C—Sales Department D—Product Development Department
E—Chairman of the Board F—President(Am E.)
G—Public Relations Department H—Marketing Department
I—Finance Department J—Executive Manager, General Manager
K—Deputy General Manager L—Section Manager
M—Sales Manager N—Purchasing(Procurement) Department
O—Chief Executive Officer(CEO) P—Sales Representative
Q—Supervisor R—After-sale Service Department
S—Quality Control Department T—Clerk
51. ()售后服务部 ()销售部经理
52. ()总经理 ()人力资源部
53. ()人事部 ()董事长
54. ()财务部 ()公关部
55. ()质管部 ()销售代表
第11题
When a consumer finds that an item she or he bought is faulty or in some way does not live up to the manufacturer's claim for it, the first step is to present the warranty, or any other records which might help at the store of purchase. In most cases, this action will produce results. However, if it does not there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled in such a case, it is usually settled in the consumer's favor, assuming, he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wrong with the item he has bought. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work".
The store manager may advise the consumer to write to the manufacturer if so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or pubic organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to （）.
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show their written proof of the purchase to the store
