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Bank of America, holding company for the San Francisco-based Bank of America, was once unchallenged as the nation’s biggest banking organization. At its peak, it had more branches in California, 1,100, than the U.S. Postal Service. It was also a highly profitable enterprise. But since 1980, Bank of America’s earnings have been down or flat. From March 1985 to March 1986, for example, earnings per share dropped 50.8 percent. Samuel H. Armacost, president and CEO, has confessed that he doesn’t expect a turnaround soon.
Some of Bank of America’s old magic seems to have rubbed off on New York’s Citibank, perennial rival for top banking honors. Thanks to aggressive growth policies, Citicorp’s assets topped Bank of America’s for the first time in 1983 and by a healthy margin. Citibank has also been generating profits at a fast clip, enabling it to spend lavishly on campaigns to enter new markets — notably Bank of America’s turf in California.
The bad times Bank of America is currently facing are partly the result of the good times the bank enjoyed earlier. Based in a large and populous state and operating in a regulated environment, Bank of America thrived. Before deregulation, banks could not compete by offering savers a higher return, so they competed with convenience. With a branch at every crossroads, Bank of America was able to attract 40 percent of the California deposit market — a source of high earnings when the legal maximum payable to depositors was much lower than the interest on loans.
The progressive deregulation of banking forced Bank of America to fight for its customers by offering them competitive rates. But how could this mammoth bureaucracy, with its expensive overhead, offer rates as attractive as its loaner competitors? Pruning the establishment was foremost in the minds of Bank of America policymakers. But cutbacks have proceeded slowly. Although the bank is planning to consolidate by offering full services only in key branches, so far only about 40 branches have been closed. Cutbacks through attrition have reduced the work force from 83,000 to fewer than 73,000; wholesale layoffs, it seems, would not fit the tradition of the organization. And they would intensify the morale problems that already threaten the institution.
26. According to the passage, New York’s Citibank ______.
27. Which of the following is NOT the reason for which Bank of America thrived?
28. The phrase “mammoth bureaucracy” (Line 2, Paragraph 4) refers to ______.
29. Now the most important factor for a bank to win in competition seems to be ______.
30. Which of the following conclusions can’t be drawn from the passage?

问题1选项
A.is a dark horse in the field of banking
B.has been growing in a moderate way
C.has been making efforts to conquer the markets of Bank of America
D.has more branches than Bank of America now
问题2选项
A.It’s turf — California was a state with a large number of population.
B.The economic environment that was controlled by the government.
C.Its deposit rate was higher than that of other banks.
D.Its large amount of branches.
问题3选项
A.its expensive overhead
B.its large amount of branches
C.its long history
D.corruption of its leaders
问题4选项
A.higher deposit rate
B.flexibility of capital
C.high banking honors
D.support of the government
问题5选项
A.The U.S. Postal Service had less than 1,100 branches in California a few decades before.
B.The profit of the Bank of America has been reducing since the 1980s.
C.The prospect of the Bank of America is not quite promising.
D.Moral problem is also a factor that leads to the decline of the Bank of America.
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