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A generation of e-mailing, followed by an explosion in texting, has pushed the telephone conversation into serious decline, creating new tensions between baby boomers and millennial-those in their teens, 20s and early 30s.
Nearly all age groups are spending less time talking on the phone; boomers in their mid-5Os and early 60s are the only ones still yakking as they did when Ma Bell was America’s communications queen. But the fall of the call is driven by 18-to-34-year-olds, whose average monthly voice minutes have plunged from about 1,200 to 900 in the past two years, according to the research by Nielsen. Texting among 18-to-24-year-olds has more than doubled in the same period, from an average of 600 messages a month two years ago to more than 1, 400 texts a month, according to Nielsen.
Young people say they avoid voice calls because the immediacy of a phone call strips them of the control that they have over the arguably less-intimate pleasures of texting, e-mailing, or Face booking. They even complain that phone calls are by their nature impolite, more of an interruption than the blip of an arriving text. The bias, against unexpected phone calls stems in good part from the way texting and e-mail have conditioned young people to be cautious about how they communicate when they are not face to face, experts, say.
Deborah Tannen, a linguistics professor at Georgetown University who studies how people converse in everyday life, said older generations misinterpret the way younger people use their cellphones. “One student told me that it takes her days to call her parents back and the parents thought she was intentionally putting them off.” she said. “But the parents didn’t get it. It’s the medium.”
The difference in communications preferences has created a palpable perception gap between young adults and their parents. Jane Beard, who coaches business leaders on public speaking, said that when her niece, Lindsay Spencer, 20, “is in classes at the University of Maryland, I’ll never hear from her until she comes over to do the laundry. We text multiple times a day.”
But Beard is understanding about the change in ways of conversing. Not all parents are quite that open to new ways. “My mom gets offended,” said Muggaga Kintu, 32, an administrative assistant at Walter Reed Army Medical Center who prefers texting or calling on his own time when he’s not around patients. “She thinks I don’t want to hear from her, and that’s not the case. One day she called me when I was at work, and I told her, ‘Instead of calling me, can you text me?’ ‘What? You don’t like to hear from me? You don’t like the sound of my voice?’ She said.”
1. Who drives the decline of telephone conversation according to the research by Nielsen?
2. Why do the young people avoid phone calls?
3. What do experts say about young people’s bias against unexpected phone calls?
4. According to Deborah Tannen, the older generations should recognize that ______.
5. What can we conclude based on the experiences of Jane Beard and Muggaga Kintu?
A. The less popularity of phone calls should arouse the young’s concern.
B. Lives have changed fundamentally due to the change of communication.
C. Answering a phone call causes great pressure on the young.
D. Perception gap emerges due to different communication preferences. 

问题1选项
A.Baby boomers.
B.Millennials.
C.18-to-34-year-olds.
D.18-to-24-year-olds.
问题2选项
A.They feel they are deprived of control.
B.They feel not intimate enough to have phone calls.
C.They want to make shorter conversations.
D.They fall victim to the neglect of phone calls.
问题3选项
A.It is because they are afraid that they may be seen as rude or intrusive.
B.It roots in the way that e-mails and texts enable them to make more careful responses.
C.They tend to make an appointment by texting before they call.
D.They become less addicted to face-to-face communication.
问题4选项
A.their children are just too busy to reply
B.it’s the medium that makes difference
C.children complain about the frequent calls
D.they are intruding their children’s lives
问题5选项
A.their children are just too busy to reply
B.it’s the medium that makes difference
C.children complain about the frequent calls
D.they are intruding their children’s lives
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