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Public image refers to how a company is viewed by its customers, suppliers, and stockholders, by the financial community, by the communities (1) it operates, and by federal and local governments. Public image is controllable (2) considerable extent, just as the product, price, place, and promotional efforts are.
A firm’s public image plays a vital role in the (3) of the firm and its products to employees, customers, and to such outsiders (4) stockholders, suppliers, creditors, government officials, as well as (5) special groups. With some things it is impossible to (6) all the diverse publics: for example, a new highly automated plant may meet the approval of creditors and stockholders, (7) it will undoubtedly find (8) from employees who see their jobs (9). On the other hand, high and service standards should bring almost complete approval, (10) low and (11) claims would be widely looked down upon.
A firm’s public image, if it is good, should be treasured and protected. It is a valuable (12) that usually is built up over a long and satisfying relationship of a firm with publics. If a firm has learned a quality image, this is not easily (13) or imitated by competitors. Such an image may enable a firm to (14) higher prices, to win the best distributors and dealers, to attract the best employees, to expect the most (15) creditor relationships and lowest borrowing costs. It should also allow the firm’s stock to command higher price-earnings ratio than other firms in the same industry with such a good reputation and public image.

问题1选项
A.which
B.what
C.where
D.whom
问题2选项
A.in
B.within
C.on
D.to
问题3选项
A.attraction
B.attachment
C.affection
D.generalization
问题4选项
A.and
B.with
C.as
D.for
问题5选项
A.converse
B.diverse
C.reverse
D.universe
问题6选项
A.satisfy
B.treat
C.amuse
D.entertain
问题7选项
A.so
B.then
C.thus
D.but
问题8选项
A.support
B.identification
C.compliment
D.resistance
问题9选项
A.ensured
B.promoted
C.threatened
D.unemployed
问题10选项
A.because
B.while
C.though
D.when
问题11选项
A.false
B.fake
C.artificial
D.counterfeit
问题12选项
A.fortune
B.asset
C.possession
D.property
问题13选项
A.countered
B.defeated
C.repelled
D.compelled
问题14选项
A.pay
B.get
C.order
D.charge
问题15选项
A.favorite
B.prosperous
C.favorable
D.prospective
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